If there’s a computer problem and it don’t look good, who you gonna call? Tech assistants!
We all see them roaming the halls, running errands, and coming in and out of classes while simultaneously pushing computer carts along.
Jerry Mason’s tech assistants’ jobs range from delivering fixed computers to attempting to ameliorate any problems that arise. Mason keeps them busy running throughout the school and working in his office in the back of the library.
Mason has his different tech students working beside him nearly every period throughout the day to be prepared if any digital problems arise.
“It’s a cool class, we’re able to roam the school and help teachers with any technical problems,” said junior Patric Burns.
Whenever a technical problem arises, Mason is the first to arrive on the scene. It is no secret that WS isn’t completely up to date with the newest technology, and computer problems aren’t all that uncommon.
When Blackboard is down, The Oracle files are lost or Studentmail isn’t working, Mason is put to work trying to update and solve the website problems. In addition, he frequently has to update dropboxes, add new students to the school’s online programs and fix various school computers and laptops.
All this is a lot for one person to handle alone. Mason can’t be everywhere at the same time, so that’s where his tech assistants come in.
“It’s fun, but also a challenge,” said freshman John Seals. “We go out with our assignments, and we fix and diagnose the problems, so it takes a lot of thinking.”
Yet, tech students don’t exactly reap the rewards for all their hard work. Mason’s tech assistants work behind the scenes, making sure everything goes smoothly without drawing attention to themselves and interrupting classes.
They have a jammed packed schedule and are constantly working during their period working hard to get everything done.
“You really have to like computers to do our job,” said senior Mostar Park, “and we actually do a lot of work during our class.”